Return & Refund Policy

Thanks for shopping at If you are not entirely satisfied with your purchase, we’re here to help.


If you received a damaged product or package, please contact us within 5 days from the day of delivery. We will promptly address the issue.



All sales are final. We do not give refunds or credits on items.

Damaged Items

If an item is damaged due to shipping, is incorrect or missing, you must report this at the time of receipt. Please keep the packaging and item in case they are required for processing a claim. Photos may be required as well to process damaged shipments. Montaneros Coffee will not be held responsible for any items that have not been reported within 5 days of receipt of your order.

Contact Us

If you have any questions, contact us at